MindTap Technology Issues: Please feel free to contact Scott Steger, our NCSU Cengage Rep. He is holding Zoom drop-in office hours to help students resolve any MindTap issues you might be experiencing. June 21-24, June 28-July1 and July 6-8, 10am-12pm & 2pm-4pm. Zoom office hours link: https://cengage.zoom.us/j/92659909453. For students to receive an extension on assignments that they are having technical issues with, students need to do the following:
1. Take a screen shot of the activity or error message
3. Talk to a rep in person at 1-800-354-9706, to work to resolve the issue
4. Contact Sra. Despain (jhdespai@ncsu.edu) and forward proof of #1, #2 and #3.
5. If you are STILL having issues contact Cengage Representative, Scott Steger (scott.steger@cengage.com).